Website Robert Half
Company: Robert Half
Location: San Francisco, CA
💼 Job Type: Contract / Temporary
Robert Half is seeking a dedicated Administrative Assistant to support a nonprofit team in San Francisco. This role helps families access childcare services and essential community resources, while also providing high-level administrative support.
Key Responsibilities
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Guide families on choosing quality childcare and help with subsidy applications.
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Offer follow-up support tailored to each family’s needs.
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Connect clients with internal and community-based services.
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Rotate between administrative tasks: call center, front desk, and backup support.
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Track family outcomes and suggest service improvements.
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Collaborate with the team to share insights and improve delivery.
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Manage projects like print materials or translation requests.
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Handle payments and customer service using Zendesk.
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Maintain well-organized documentation and workflow efficiency.
Requirements
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Previous customer service experience, preferably in a nonprofit setting.
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Experience with Zendesk or similar platforms.
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Excellent organizational, multitasking, and communication skills.
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Familiarity with childcare services or subsidy applications is a plus.
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Compassionate and responsive when supporting diverse families.
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Multilingual skills are a bonus.
How to Apply
To apply, email your Word resume to Julia Henderson at
📧 julia.henderson@roberthalf.com
Please reference Job ID# 00410-0013238611
To apply for this job please visit jooble.org.
